Terms of service

Last updated: 30 October 2026

Who we are

Futurephonic is the trading name of Alexander Story, Neumagener Straße 23-25, 13088 Berlin, Germany. VAT ID: DE453850024. Email: info@futurephonic.co.uk.

These terms

These terms apply when you use our website or buy from us. Our Refund Policy and Privacy Policy form part of them. If we change these terms, the version shown here when you placed your order applies to that order.

Our products

Everything we sell is digital: software, sample packs, presets and courses. Your downloads are available straight after purchase and stay on your orders page. Prices are shown without VAT. VAT for your country is added at checkout.

Your licence

When you buy from us, you get a personal licence to use what you bought in your own music, including commercial releases. You may not share, resell, upload or redistribute the files, presets, samples or licence keys themselves.

A Rhythmizer 5 Suite licence is for one person and can be active on up to 3 computers at a time.

Refunds

You can withdraw from any purchase within 14 days. Full details are in our Refund Policy.

Our liability

We're fully liable for damage we cause intentionally or through gross negligence, and for injury to life, body or health. For slight negligence, we're only liable if we breach an essential obligation of our contract with you, and then only for damage that was typical and foreseeable. This doesn't affect your statutory rights.

Law and disputes

German law applies. If you're a consumer, you also keep the protection of the mandatory laws of the country you live in. We don't take part in dispute resolution before a consumer arbitration board.

Contact

Questions about these terms: support@futurephonic.co.uk.